# What support is available for TNG Identity? We offer both user guides and extensive FAQs for all of our products. These can be found within the TNG Product Suite Platform. Additionally, our support team is available to help with any other questions. You can reach them via email at [*techsupport@nchain.com*](mailto:techsupport@nchain.com) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.teranode.group/tng-identity-documentation/faqs-help/help-and-faqs/what-support-is-available-for-tng-identity.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.