# Data Retention & Deletion Policy

### Document Retention

Signed documents and related data are retained for as long as the associated **workspace** (also referred to as an *environment*) remains active. 

Currently, a workspace can only be deleted in two ways: 

1. **When the 2-month trial period ends**, or 
2. **If a user explicitly requests deletion** 

{% hint style="info" %}
Note: there is currently no option in the UI to delete a workspace; this is handled manually for now. 
{% endhint %}

Once a workspace is deleted, it enters **a 15-day retention period.** During this time, it can still be restored—for example, if the deletion was accidental or if documents still need to be retrieved. 

**After 15 days, all documents and workspace data are permanently deleted and cannot be recovered.** This policy ensures a balance between operational flexibility and secure data lifecycle management.

{% hint style="info" %}
Note: Automatic deletion due to non-payment will be introduced with the payment functionality.
{% endhint %}

### User Data Handling

User data is managed separately from workspace data. 

Workspace owners (also referred to as an *Administrators*), can request deletion of their own data, as well as the entire workspace and all users associated with it. 

Currently, **non-admin users cannot delete their accounts or personal data independently**, and there is no self-service option in the UI. If a non-admin user wishes to have their data removed, they must contact support and request manual deletion. This ensures appropriate oversight and aligns with data protection standards.

{% hint style="info" %}
*Note: Options for independent account and workspace deletion are planned for release within the next two months.*
{% endhint %}