# Data Retention & Deletion Policy

### Document Retention

Signed documents and related data are retained for as long as the associated **workspace** (also referred to as an *environment*) remains active. 

Currently, a workspace can only be deleted in two ways: 

1. **When the 2-month trial period ends**, or 
2. **If a user explicitly requests deletion** 

{% hint style="info" %}
Note: there is currently no option in the UI to delete a workspace; this is handled manually for now. 
{% endhint %}

Once a workspace is deleted, it enters **a 15-day retention period.** During this time, it can still be restored—for example, if the deletion was accidental or if documents still need to be retrieved. 

**After 15 days, all documents and workspace data are permanently deleted and cannot be recovered.** This policy ensures a balance between operational flexibility and secure data lifecycle management.

{% hint style="info" %}
Note: Automatic deletion due to non-payment will be introduced with the payment functionality.
{% endhint %}

### User Data Handling

User data is managed separately from workspace data. 

Workspace owners (also referred to as an *Administrators*), can request deletion of their own data, as well as the entire workspace and all users associated with it. 

Currently, **non-admin users cannot delete their accounts or personal data independently**, and there is no self-service option in the UI. If a non-admin user wishes to have their data removed, they must contact support and request manual deletion. This ensures appropriate oversight and aligns with data protection standards.

{% hint style="info" %}
*Note: Options for independent account and workspace deletion are planned for release within the next two months.*
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.teranode.group/teranode-sign/legal/data-retention-and-deletion-policy.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.